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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

BY USING THIS WEBSITE AND/OR PLATFORM YOU AGREE TO BE BOUND BY ALL OF THE BELOW TERMS AND CONDITIONS:

CreatED (including its affiliates) (“Company”, “We” or “Us” and their connotations) operates a website i.e., www. https://www.create-ed.in/ (the “Platform”), and is engaged in the service of providing mentoring programs for high school students and  empowering high school students to ideate, create, and build groundbreaking projects (the “Platform Services”). The Company does so by engaging specialists in their fields (the “Mentors”), who conduct advisory and Mentoring sessions (the “Mentoring Sessions/Sessions”)
Any person seeking to enroll their child (the “Student(s)”) in any of the programs offered by the Company (“Parent/Client”) shall abide by these Terms and Conditions (“Terms”). These Terms shall also apply to any person who visits the Platform (“User”, “You”).
These Terms and Conditions shall be read with the Privacy Policy (“Privacy Policy”) available on the Platform. All Parents and Students shall be bound by these Terms. The Company reserves the right, to change, modify, add, or remove portions of these Terms at
its discretion, at any time, by posting amended Terms on the Platform. You shall be liable to update yourself and periodically check for changes. Your continued use of the Platform or the Services after the posting of changes constitutes your binding acceptance of such changes. In addition, when availing of the Services or availing of any promotional offer, you may be subject to additional terms and conditions, posted guidelines or rules, as may be applicable to such services and offers. All such guidelines, rules, product requirements or sometimes additional terms are hereby incorporated by reference into these Terms

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  1. The User agrees to pay all applicable fees listed on the website for their availing of the Services. The payment for the Services (“Fee Payment”) is to be made in advance by the User, in accordance with a schedule notified by the Company.

  2. The completion of the Fee Payment indicates a complete acceptance if these Terms and Conditions by the User, including the terms laid down in the clause detailing the ‘Cancellation and Refund Policy’.

  3. Payments on the Platform shall be made through the following methods:

    • Online payment gateway Razorpay Software Private Limited;

    • NEFT, RTGS or other bank and/or wire transfers.
      The User is responsible for ensuring that they are equipped to make payments through their chosen payment gateway.

  4. The User understands and agrees that the Fee Payment is exclusive of the following items, including but not limited to:

    • Materials shipped to the Student for completion of the Program and otherwise, inclusive of any shipping fees;

    • Journal publication fees;

    • Competition enrolment fees;

    • Any other overheads that may be incurred by the Company and/or Mentor towards completion of the Student’s Program.

1.  Payment

  1. The User and/or Parent understands and agrees that the Mentors are not employees, representatives or agents of the Company. All parties involved in the provision of Services are independent contractors with each other, with the Mentor providing the Mentoring Services and the Company providing the Platform Services.

  2. The User acknowledges that the Company only facilitates the allotment and scheduling of the Mentoring Sessions. The User is required to maintain constant interaction with the Mentor in order to establish a schedule for Sessions. The Company is not liable or responsible for the completion of any Mentoring Sessions, for the provision of Mentoring Services, or for any acts or omissions of the Mentor(s) during the Session or otherwise, including any damage, loss and/or injury that may be caused to any of the participating parties or any third party.

  3. The User agrees and acknowledges that they may not be able to avail of the Services if they are unable to access the Internet or procure the materials as required for the completion of the Sessions. In such an event, the User agrees to inform the Company and the Mentor as soon as possible of their inability to complete the Sessions in order to reschedule the remaining Sessions.

  4. By using the Services, the User unconditionally signifies their acceptance and agrees to be bound by these Terms, as amended from time to time. The User is responsible for their actions and the actions of their child for the duration of their child’s enrolment in any Company program.

  5. The User also represents that all information they provide to the Company upon the enrolment of their child in any Company program, and at all other times will be true, accurate, current and complete, and they agree to update their information as necessary to maintain its truth and accuracy. The User’s failure and/or inability to maintain true, accurate, current and complete information, including a valid payment method, may result in non-completion of the remaining Sessions.

  6. The User must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate any third party that they come in contact with through the Company and/or their use of the Platform.

  7. The User must not share private or confidential information during, before or after their availing of the Services, including, without limitation, their or any third party’s credit card information, Aadhar or alternate national identity numbers, non-public phone numbers or non-public email addresses.

  8. The User shall not use the Services for any illegal or unauthorized purposes.

  9. The User unconditionally agrees, acknowledges and assures the Company that the User shall not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper, with the website and/or software of the Company, whether in whole or in part, or create any derivative works from or of the Company and/or the Platform.

  10. The User shall not attempt to gain unauthorised access to any portion or feature of the Platform or any other systems/networks connected to the Company or to any server, computer, network connected to the Company by hacking, password mining or any other illegitimate means.

  11. The User agrees to comply with all laws, rules and regulations applicable to their use of the Services and their Content (defined below), including but not limited to, copyright laws.

  12. By continued access or use of the Platform, the User signifies acceptance and agreement to be legally bound by the Terms set forth herein and as amended from time to time. If the User does not agree to the Terms of this agreement, they should promptly exit this page and stop accessing the Services.

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2. Terms of Service

  1. The Company does not provide refund for Sessions, regardless of the period of time between the cancellation and the timing of the session.

  2. The Company also does not provide a refund once the Fee Payment is complete, independent of whether the enrolment form has been signed by the User or not.

  3. Refunds, if any, shall be provided solely at the discretion of the Company. The Company may exercise its discretion to reallocate the Fee Payment already credited for cancelled Sessions if they exceed 3 (three). In order to request such a refund, a written application with sufficient reason and proof if applicable must be submitted no later than 3 (three) working days after the cancelled Session.

  4. The User shall be permitted to cancel not more than 3 (three) Sessions, after which the concerned Student’s enrolment with any of the Company’s program shall automatically cease with immediate effect.

  5. Change/Reschedule policy -- Any time and date changes for sessions are to be mutually agreed to according to both Parties’ availability.

3. Cancellation and Refund Policy

  1. If a participant requires additional time beyond the scheduled program duration, an extension of up to three (3) weeks may be granted at CreatED’s discretion.

  2. Extensions are intended solely to allow students to complete pending sessions or deliverables within the same program framework.

  3. Requests for extensions must be made in writing before the original program end date, and CreatED reserves the right to approve or deny such requests based on mentor availability and scheduling constraints.

  4. No further extensions beyond the three-week period will be entertained.

4. Program Extensions

  1. These Terms will apply from the date of payment for enrolment of service and will remain in full force for the duration of the Company’s program in which the User’s child has been enrolled, unless terminated earlier.

  2. The User understands and agrees that an extension in the Term attributable to rescheduling, delays or any other actions of the User and/or Student shall cause a change in the Fee Payment applicable, on a per Session basis, to be intimated to the User and/or Student by the Company once the Student has taken longer than the designated term to complete the Program.

  3. Any relaxation in the Fee Payment that arises from Clause 4.2 above shall be solely at the discretion of the Company.

5. Term

The User agrees to indemnify and hold harmless the Company, its directors, officers, employees, and agents from and against all claims, demands, liabilities, injuries, disagreements, damages, losses, or expenses (including legal expenses) arising out of and/or resulting from the User’s use of the Services. This includes, without limitation:

i. Personal Injury/Accident: If any User or third party suffers any form of injury, accident, harm, disability and/or impairment (mental or physical) in connection with the Services, the User agrees to indemnify the Company against any claims, damages, costs, expenses or liabilities arising from such injury, accident, harm, disability and/or impairment (mental or physical).
ii. Property Damage: If any User or third party suffers any loss of property, possession, valuables or belongings and/or suffers from any property damage in connection with the Services, the User agrees to indemnify the Company against any claims, demands, costs, expenses or liabilities arising from such damage.
iii. Breach of Agreement: If any User breaches any of these Terms and conditions or any other terms and conditions and/or agreement the User and the Company, the User agrees to indemnify the Company against any claims or liabilities arising from such breach.
iv. Violation of Laws: If any User violates any applicable laws or regulations in connection with the Services, the User agrees to indemnify the Company against any claims or liabilities arising from such violation. The User agrees to indemnify the Company for any acts caused to the other which may be grossly harmful, harassing, defamatory, obscene, pornographic, sexually explicit, libelous, misleading, scandalous, criminally inciting, amount to impersonation or invasive of another’s privacy or violates any third-party rights, or may be hateful or racially and ethnically objectionable, or encouraging money laundering or gambling, or otherwise unlawful and/or illegal in any manner whatsoever.

6. Indemnification

The Company is committed to providing a safe and respectful environment. Any form of physical/mental or sexual harassment is strictly prohibited and may result in immediate termination of this Agreement. In accordance with principles of law in force, the Company will take appropriate measures to prevent any kind of physical/mental or sexual harassment at the workplace.

For the purpose of safety, the Company has a grievance cell for reporting of issues to any User. The contact information of the grievance cell is as follows:

  • Email id: info@create-ed.in

  • Address: C-501/502, Waterford, C.D. Barfiwala Marg, Juhu Lane, Andheri (West), Mumbai -- 400 058.

7. Safety

  1. The User agrees to provide accurate and truthful information when using the Services. Any attempt to commit fraud or misrepresent oneself will result in immediate termination of this Agreement. This includes, but is not limited to:
    i. Identity Fraud: The User must not use another person’s identity or personal information without their explicit consent.
    ii. Payment Fraud: The User must not use stolen or unauthorized payment methods to pay for the Services, and must ensure that all correct, accurate and complete information has been updated on the Platform so as to facilitate payments through the online payment gateway of the Platform.
    iii. Service Fraud: The User must not manipulate or abuse the Services provided by the Company for personal gain or to cause harm to the Company or other Users.
    iv. Information Fraud: The User must provide true, accurate, current and complete information and must ensure not to provide any false or misleading information to the Company or other Users.

8. Fraud Prevention

The User agrees to keep all information obtained in the course of availing the Services confidential, and not to disclose it to any third party without the written consent of the Company. This includes, but is not limited to, personal data, payment information, and details of the Services availed.

9. Confidentiality

The Company will take reasonable measures to protect the personal data of the User in accordance with applicable data protection laws. This includes, but is not limited to, implementing appropriate technical and organizational measures to ensure the confidentiality, integrity, availability, and resilience of processing systems and services.

10. Data Protection

The Company will take reasonable measures to verify the authenticity of the Mentor’s credentials and expertise. However, the Company does not guarantee the accuracy, completeness, or usefulness of any information provided by the Mentor(es).

11. Mentor Authenticity

If a Mentoring Session is being booked for a minor, the parent(s)/guardian(s) agree to assume all responsibilities and obligations under these Terms, and to ensure that the minor complies with these Terms.

12. Parent/Guardian Role and Responsibility

  1. The Company hereby grants the User a limited, non-transferable, non-exclusive, and revocable license to access, view and use the Platform only for the purposes of accessing, viewing, posting or submitting relevant and necessary material, using the embedded link function and/or for accessing information, applications and services. The Company reserves the right to suspend or deny, in its sole discretion, access to all or any portion of the Platform. This license is limited to personal and non-commercial uses by the User. Any rights not expressly granted to the User herein are reserved to Company.

  2. The User is not permitted to reproduce, transmit, distribute, sub-license, broadcast, disseminate, or prepare derivative works of the Platform, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the limited purpose mentioned above, without the Company's prior written consent.

13. License to Use

  1. All intellectual property rights in the Services, including but not limited to trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Services, remain the property of Company or the respective Mentors.

  2. The Company shall have the right to record the classes, discussions, processes, events, conversations, feedback, pertaining to the participation of the Users in the Mentoring Session, offered offline or any other format.

  3. The Company shall have an exclusive right including in the nature of intellectual properties throughout the world to use, publish, display, exhibit, transmit, broadcast, disseminate, market, advertise, license, transfer, modify, and create derivative works from such recorded contents for any purpose whatsoever, through various media including but not limited to social media, webpages, electronic or print media, news articles, blogs etc.

  4. The User grants the Company permission to use their Child’s likeness, in connection with their enrolment in a Company program, in a photograph, video, or other digital media (“Photo(s)”) in any and all of its publications, including web-based publications, without payment or other consideration. The User irrevocably authorizes the Company to edit, alter, copy, exhibit, publish, or distribute these Photos for any lawful purpose. The User waives any right to inspect or approve the finished product wherein the likeness appears and waives any right to royalties or other compensation. The User holds harmless, releases, and forever discharges the Company from all claims, demands, and causes of action regarding this authorization.

  5. The User agrees that in the event their child’s Photos or any other form of media representing their child in connection with their enrolment in the Company’s program are made available on a public platform, the Company shall have the right to reproduce said Photos or media.

  6. The User agrees that they shall not incorporate any portion of the Platform into their own program or compile any portion of it in any combination for their own program, or transfer it for use with another service or shall not sell, rent, lease, loan, distribute and/or sub-license the Company’s software or otherwise assign any rights to itself or to any other third-party.

  7. The User agrees and acknowledges that the Company may from time-to-time conduct events (contests, championships, webinars/seminars, award ceremonies), in connection with the Services which shall be the exclusive property of the Company. The Company may also create/record and upload/disseminate videos, audios/sound recordings, voice, image, achievements, testimonials, narratives, success stories, content and other materials pertaining to Users experiences, which shall be the exclusive property of the Company. User undertakes not to reproduce, transmit, retransmit, distribute, publish, post, share or make available the said materials or any part thereof in any manner.

  8. The User agrees that they shall be solely responsible for any participation by their child in/submissions to the Events, including its authenticity, originality and genuineness.

14. Intellectual Property Rights

  1. The services are provided on an “as is” and “as available” basis. The Company disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

  2. No information, whether oral or written, obtained by the User from the Company shall create any warranty not expressly stated in these Terms.

  3. In addition, the Company makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the Services or any services or goods requested through the use of the Services, or that the Services will be uninterrupted or error-free.

  4. The Company makes no representation regarding the outcome of the Student’s participation in any competitive endeavours associated with the Services, directly or indirectly.The User understands that the Company’s role in the Student’s participation in any competitive endeavour is restricted to facilitating enrolment and training where possible, and the Company has no control over or liability towards the User and the Student’s final position in the competitive endeavour.

  5. The Company makes no warranty that the Services will meet any specific User’s expectations or requirements. The Company does not guarantee the quality, suitability, safety or ability of third-party providers.

  6. You agree that the entire risk arising out of your use of the Services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.

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15. Disclaimer

  1. The User understands and agrees that they shall be held personally liable for any violation of a third party’s rights by the User or their child. If the child is 18 (eighteen) years of age or older, they shall be held responsible for any violation of a third party’s rights resulting from their actions.

  2. The User agrees to reimburse the Company for all damages resulting from the culpable non-observance of the obligations of these Terms. The User releases the Company from all eligible claims that other Users or third parties may file against the Company due to a violation of their rights by the User in association with their child’s enrolment in the Company’s program, or due to a violation of other obligations.

  3. The User shall assume the costs of the Company’s legal defence, including but not limited to all court and legal fees. This condition does not apply if the User and/or their child is not responsible for the infringement.

  4. The Company shall not be liable for any delay and/or failure in performance of Company’s platform resulting from non-availability of services, Mentor(s), non-serviceability of location and/or due to any other causes beyond the Company’s reasonable control.

16. Limited Liability

Without limiting any other rights that the Company may have, the Company may remove, restrict, cancel or suspend access to and/or use of the Platform and/or the Services or any part of them, if Company considers, at the sole discretion of Company, that the User and/or their child has breached any of these Terms.

17. Termination

If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

18. Severability

Any rights and licenses granted hereunder shall not be transferred or assigned by you but, shall be assigned by the Company, at its sole discretion. Any attempted transfer or assignment of such or other rights by you, in violation hereof, shall be considered as null and void.

19. Assignment

1. Any dispute or difference either in interpretation or otherwise, of these Terms or any other terms and conditions and/or agreements with the Company, shall be referred for mediation and thereafter to a sole arbitrator who will be appointed mutually and their decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat, place and venue of arbitration shall be New Delhi, India and the language shall be English.

2. These Terms shall be construed in accordance with the applicable laws of India. For proceedings arising therein the courts in New Delhi shall have exclusive jurisdiction.

3. Without any prejudice to above, the Company shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

20. Governing Laws and Jurisdiction

These Terms, along with the Privacy Policy, and any additional guidelines, rules, and/or disclaimers posted on the Platform constitutes the entire agreement governing your use of the Platform and supersedes any prior agreements, if any, relating to any matter dealt within these Terms.

21. Entire Terms

If you have any questions about these Terms, please contact us by email or postal mail on the following address:

Name: CreatED

E-mail id: info@create-ed.in

Address: 501 Waterford Building, CD Barfiwala Marg, Andheri West, Mumbai 400058

22. Contact
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