CreatED, a company specializing in the development and sale of educational courses and workshops for middle and high schoolers, is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, communicate, and disclose your information. By accessing or using our services, you consent to the practices outlined in this policy.
Collection and Use of Information
Personal Information
Personal information refers to data that personally identifies an individual, such as their name, mailing address, email address, or payment details. We may collect personal information from you for various purposes, including processing orders, registering products, facilitating the use of product features, providing customer support, or communicating important notices about updates, purchases, or changes to our terms and policies. We may also use personal information for internal analysis and research to improve our products, services, and content. If you provide personal information of a third party, we assume that you have obtained their consent to do so.
Non-Personal Information
We may collect non-personal information that does not directly identify individuals. This may include data collected through the use of our software, platforms, or services, as well as through cookies, weblogs, web beacons, and similar applications. Additionally, any user-generated content such as comments, feedback, or other material that does not personally identify individuals is considered non-personal information. We may collect, use, transfer, and disclose non-personal information for various purposes, including analyzing customer behavior, improving the performance and effectiveness of our products and services, and publishing studies or reports.
Discussions, Notes, Feedback, and Responses
When you participate in discussions, create shared notes, provide feedback, or share ideas on our platforms, please be aware that the information you provide may be visible and accessible to other participants. Any notes, responses, or feedback posted by participants reflect their opinions and should not be attributed to CreatED. We are not responsible for any information, including personal information, that users choose to post or share on our platforms.
Disclosure to Third Parties
We do not sell or lease personal information to third parties for their advertising, marketing, or other purposes without explicit consent. However, we may share personal information under the following circumstances:
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With a student's educational institution for authorized educational purposes.
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To comply with laws, legal processes, or government requests.
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To exercise our legal rights or defend against legal claims.
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When authorized to do so on behalf of a school or school district.
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With technology companies that provide necessary services such as web hosting and analytics.
We ensure that any vendors with access to student data sign confidentiality agreements and adhere to our company policies. In the event of a sale, divestment, or transfer of our business, we may transfer information, provided that the new provider agrees to uphold data privacy standards no less stringent than our own.
Third-Party Sites and Services
Our platforms or websites may contain links to third-party websites, products, or services. We may also utilize products or services from third-party providers. Please note that any information collected by these third parties is subject to their respective privacy policies and practices, which are beyond our control. We encourage you to review the privacy policies of these third parties before providing any personal information.
Security
We implement administrative, technological, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. While we strive to maintain the security of your information, please be aware that no security measures are entirely foolproof. Access to information is limited to authorized employees who require it to perform their job functions, and appropriate user and password credentials are employed.
Jurisdiction
All information collected by CreatED is hosted, managed, and controlled within India. By using our services, you understand and consent to the processing of your personal information in India. Please note that data protection and privacy laws in India may differ from those in your jurisdiction, including the use of cookies and tracking technologies as described above.
Addressing Privacy Concerns
If you have any privacy-related questions, concerns, or complaints regarding this Privacy Policy, please contact our Grievance Officer at the following address:
Grievance Officer CreatED C-501/502, Waterford, C.D. Barfiwala Marg, Juhu Lane, Andheri (West), Mumbai – 400 058 India Email: info@create-ed.in
Access and Accuracy of Personal Information
We strive to maintain the accuracy and integrity of your personal information. If you believe that the personal information we hold about you is inaccurate or outdated, or if you wish to access or delete your personal information, please contact us using the information provided above. We will make reasonable efforts to fulfill such requests unless we are required to retain the information by law or for legitimate business purposes.
Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. The revised Privacy Policy will be posted on our website with the updated revision date. We will provide prominent notice and obtain your consent if any material changes are made that affect the way we use your personal information.
Applicability
By visiting our website or using our services, your visit and any privacy-related disputes are subject to this Privacy Policy and the terms of use provided on our website. Additionally, any disputes arising under this Privacy Policy shall be governed by the laws of India.
CreatED
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